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Wiki Page: Why can’t I see the 2D Text when importing an SPX generated from...

SPX format does not support 2D Text and will not be exported using the Plugin. The recommended process is to export an DWFx format from the original CAD/BIM software for all 2D lines and text. Also...

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Wiki Page: Interoperability

Why can’t I see any see any geometry when I export an FBX animation from SYNCHRO Pro to 3DS Max? Is SYNCHRO Pro compatible with schedules form PMA Netpoint? Why do I keep getting errors or a blank...

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Wiki Page: Is it possible to remove shadows from images rendered through Iray?

This feature is not supported in the current version of SYNCHRO Pro.

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Wiki Page: Can I change the sky/background color of images rendered through...

This feature is not supported in the current version of SYNCHRO Pro. If you are exporting images, you can save it in PNG format and the background becomes an alpha channel. This can be replaced with a...

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Wiki Page: Can I import 3D paths generated in Autodesk Civil 3D?

You can import polylines created within C3D as a 3D DWF format, which can in turn be converted to 3D Paths. Export a 3D DWF from C3D - Uncheck Ignore Wireframe 3D Objects option during the importing in...

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Wiki Page: Why the Equipment with an assigned 3D path doesn’t follow the...

When assigning the 3D path to an assigned Resource, make sure to set Alignment under Task Properties > Resources > 3D Path to Custom -

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Wiki Page: 3D Objects & 3D Paths

Can I subdivide multiple objects simultaneously? How do I import an aerial photo of the site? How do I change the speed of an object on a 3D path? Can I import 3D paths generated in Autodesk Civil 3D?...

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Wiki Page: Is it possible to share all the settings under SYNCHRO Pro Options...

You can export all the SYNCHRO Pro settings as a .reg file, which can then be applied to other systems by simply double-clicking on it -

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Wiki Page: Is it possible to share or deploy a customized Ribbon for multiple...

You can Export All Customizations , including Ribbon, Quick Access Toolbar, Keyboard shortcuts, etc., as an XML file and load it on any other computer -

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Wiki Page: Is it possible to customize the Ribbon at the button level?

In Customize the Ribbon tool (r ight-click on ribbon ), you can add New Tabs and Groups, and then Add the commands to the Groups as required -

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Wiki Page: Can we use SYNCHRO Pro with MacOS?

No, the current version of SYNCHRO Pro is only compatible with Windows Operating System.

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Wiki Page: Why is the first few seconds of the exported animation blank?

Our recommended video codec is - X264vfw , which comes with SYNCHRO Pro installer. You can also download the codec from here - https://www.videolan.org/developers/x264.html Also make sure to use the...

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Wiki Page: How can I display % Complete with a Filtered Task textual frame...

Instead of using Textual Frame, you can use Task option under Animation Export > Content - This will display all the Task with an Active Filter and visible Columns, including % Complete.

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Wiki Page: Is it possible to resize the Gantt Chart width in the Animation?

This feature is not supported in the current version of SYNCHRO Pro.

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Wiki Page: Can I create an Animation skipping all breaks, weekends or...

This feature is not supported in the current version of SYNCHRO Pro.

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Wiki Page: Animations & Reports

Can I change the Timeline from weeks to days? Is it possible to have multiple views with different animations? How can I rotate the camera angle in two windows at once? Exporting a weekly report with...

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Wiki Page: How do I get a SYNCHRO certification?

To get a certificate you need to enroll in the course in SYNCHRO Academy and take the final exam. A digital certificate will be available for download after the exam is passed (60% as the pass mark)....

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Wiki Page: General

Can you customize shortcut keys? How do I apply my settings in SYNCHRO to another computer? How to improve 3D performance especially when working on a large project? Is it possible to share all the...

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Wiki Page: SYNCHRO 4D Pro - Best Practices, FAQ and Troubleshooting

Each of the following sections contains helpful step by step answers to common questions Collaborating on a cloud-hosted 4D project Frequently Asked Questions Troubleshooting Collaborating on a...

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Wiki Page: SYNCHRO 4D Pro 2020 (v6.3) Release Notes

Introducing SYNCHRO 4D Pro as a new product In this 2020.1 (v6.3) release, we are introducing SYNCHRO 4D Pro as a new desktop product that includes all SYNCHRO Pro’s functionalities and brings more...

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