Wiki Page: Synchronizing updated 3D Models
When updated models are available these can by synchronized from. Assigned 3D resources will retain their assignment to the schedule in SYCNHRO 4D Pro. If you have chosen to use the 3D importers in...
View ArticleWiki Page: Re-submit offline changes
Working on a cloud-hosted 4D collaboration project requires an active internet connection. If it is necessary to work offline for some reason, a user with full Admin permissions should perform the...
View ArticleWiki Page: Preparing data in SYNCHRO 4D Pro for Resource Status updates in...
Create Resource group Add resources to Resource group Make sure task is directly linked to resource Create Human Resource for user who will perform resource status updates in SYNCHRO Field Add email...
View ArticleForum Post: Focus Time and Timeline black for exporting animation since...
Hello, Since we upadted Synchro, the timeline and the focus time are black when we want to export an animation. Do you have any idea where it comes from ? I have two elements in black, and my colleague...
View ArticleForum Post: RE: Resource Status are not showing up in my Ipad
Hi Edgar, The solution that Siqi provided above is for SYNCHRO Field , which only works with SYNCHRO 4D Pro v6.3.1.2 . Can you please confirm if this is indeed the version you are working with?
View ArticleForum Post: RE: How to create resources
Unfortunately, this won't be possible using SYNCHRO Scripts. For more flexibility, you will have to rely on the Excel workflow. If we create 1:1 relationship between 3D Objects and Resources, you can...
View ArticleForum Post: RE: Focus Time and Timeline black for exporting animation since...
Hi Philippe, Please review this post - https://communities.bentley.com/products/construction/w/construction__wiki/52582/why-is-the-focus-time-showing-as-a-black-box-when-exporting-an-animation It seems...
View ArticleForum Post: RE: Focus Time and Timeline black for exporting animation since...
Hello Arpit, Thanks for the answer. It works for the focus time, but not for the timeline in my case. The change of background is lock.
View ArticleForum Post: RE: Focus Time and Timeline black for exporting animation since...
Try changing the Timeline colors under Options -
View ArticleBlog Post: Improved user and role management
This week we are rolling out a simpler and more streamlined way for administrators to manage users and roles through a new portal. The new portal is designed to manage SYNCHRO projects and as such...
View ArticleForum Post: RE: Resource Status are not showing up in my Ipad
Hi Siqi I have followed the steps except for creating new resources status groups concrete. I will still uses system statuses and assign status on selected resources on system statuses instead....
View ArticleForum Post: RE: Resource Status are not showing up in my Ipad
Yes, both field and 4D pro is the latest one.
View ArticleForum Post: RE: Resource Status are not showing up in my Ipad
Hi Edgar, It would be best if you can attach a screenshot or record a video for me to troubleshoot. At the same time, I put the steps to update status in Field for your reference. If you still cannot...
View ArticleForum Post: RE: How to create resources
Thanks, Arpit-san Your advice is very smart! I understood that it is impossible. And I will recommend to use Excel workflow to customer. Thanks, again :-D Best Regards Satoshi Matsuura
View ArticleForum Post: RE: Resource Status are not showing up in my Ipad
Hi Siqi Due to an error I have uploaded the video to google drive instead, you can down from link below. https://drive.google.com/drive/folders/1zrzxjkw6uqHSMhIGFFZ5JjKTVQqZAda4?usp=sharing Thanks for...
View ArticleForum Post: RE: Resource Status are not showing up in my Ipad
Thank you for your videos. I noticed you only record the Model page in your iPad. To update status, you need to click the "three bar" icon to navigate to Update Status page instead of Model page. So...
View ArticleForum Post: RE: Resource Status are not showing up in my Ipad
Hi Siqi When I use Status Update, it always prompt error "model not available, please download it using the model tab". Instead update through Status update, I would refresh by pulling down the screen...
View ArticleForum Post: RE: Resource Status are not showing up in my Ipad
Hi Edgar, You can delete the model and redownload. Besides, you can log out and re-login, shut down the SYNCHRO Field app and restart the app. If all above doesn't work, please add me to your control...
View ArticleForum Post: RE: Resource Status are not showing up in my Ipad
Hi Siqi Noted. Anyway, I have added you into the project. Thanks!
View ArticleForum Post: RE: Resource Status are not showing up in my Ipad
Hi Siqi It work now. The cause is due to synchro field app did not update properly in app store. After Reinstall the app, it working. Thank you for troubleshooting the issue with me.
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