Issue A few users reported that when upgrading to 6.2.2.0 from a previous version, the installation process will end without any notification and users can't finish installing v6.2.2.0. Solution Uninstall SYNCHRO Pro (if installed). Optional to use some 3rd party uninstaller such as ccleaner to uninstall completely. Run regedit from Windows Start. Try to find HKEY_LOCAL_MACHINE\SOFTWARE\Bentley\SYNCHRO Pro (if found, remove it) Try to find "SYNCHRO Pro" in the node HKEY_CLASSES_ROOT\Installer\Dependencies\ (it might be in some subnodes HKEY_CLASSES_ROOT\Installer\Dependencies\{some GUID}\). If found, remove all the subnode containing "SYNCHRO Pro" Then restart your machine and try to install 6.2.2.0 After that reboot the PC and try to install SYNCHRO Pro v6.2.2.0.
↧