Forum Post: How does 3D filter fields work?
Hi! I can't figer out with algoritm of 3D fields include/exclude matches on general and user fiels windows. In former version 6.1.1.1 (2019) if i set flag of checkbox "include matches" in window...
View ArticleForum Post: RE: How does 3D filter fields work?
Hi Nikita - This is known issue. This is caused some improvements we implemented for filters previously. Currently you can create two 3D filters each with one condition and use OR to activate them in...
View ArticleForum Post: RE: Subdivision boundary line (Plane) is not around object when...
Hi - Would it be possible that you have more than one object selected for the first one (.dwfx)? From the screenshot I couldn't tell whether you have more than one objects selected. In this case please...
View ArticleForum Post: RE: Cube orientation - different to dwfx file and spx file
Hi - not sure what exactly is going on but we always preserve and convert the coordinates when bringing from another product. What were the models created? what is the native authoring program?
View ArticleForum Post: RE: Revit Export Error
Hi - If you use SYNCHRO Pro 2019 there are in fact two releases. You will need to check the version number. If it is 6.1 then you need to get the 6.1 plugin. If it is 6.2 then you will need to get the...
View ArticleForum Post: RE: Camera interpolation type
At the moment looks like you will need to modify the camera interpolation type in Animation Editor one by one. From my past experience it has been sufficient using Line and a lot of interpolation is...
View ArticleForum Post: RE: Revit Export Error
Hi, I am using Synchro 6.1, I also do not have the download delivery user role to download the plug in. Can you please send the link for the plugin 6.1.
View ArticleForum Post: Non responsiveness of Synchro Pro
Dear all, I hope everyone is safe and doing goo. I have an issue with the synchronization of the program, I was trying to import a progress update for one of the projects which has ready 4D model with...
View ArticleForum Post: Exporting Report
Hi, I need to export a excel report from synchro pro showing the Task activity ID and its corresponding element ID assigned to it. FYI. The 3D models linked to it was exported from Revit. Please help...
View ArticleForum Post: RE: Non responsiveness of Synchro Pro
Hi - Can you let me know what version of SYNCHRO Pro are you currently using?
View ArticleWiki Page: Known issues - SYNCHRO Pro - Error Resource Manager is not...
"Resource Manager is not correctly installed" error when importing DWG When user imports DWG into SYNCHRO Pro sometimes an error message may occur "Unable to locate resource string, Resource Manager is...
View ArticleForum Post: RE: Cube orientation - different to dwfx file and spx file
When using *.dwfx export from Revit importing these in Synchro in the Import 3D the option Rotate dwf should be selected with the rotation on the Y axis. For *.dwfx exports from Inventor this option...
View ArticleWiki Page: Known issue - SYNCHRO Pro - 4D Pro Trial message window when...
"Trial Expired, SYNCHRO 4D Pro" or "SYNCHRO 4D Pro Trial" message window when upgrading to 2019.2 (v6.2) SYNCHRO 4D Pro is a new license introduced to 2019.2 (v6.2) that enables the iModel...
View ArticleWiki Page: Known issue - SYNCHRO Pro - License was not activated. [CONNECT...
"The license was not activated. The program will now close. [CONNECT License Client SDK did not initialize successfully] SYNCHRO Pro has migrated to Bentley CONNECT Licensing. Therefore starting from...
View ArticleForum Post: Importing smart solids from DGN
Hello, We have number of 3D models that have been modelled using smart solids. However when these objects are imported into Synchro Pro they only display as wire frame. Ideally I do not want to edit...
View ArticleWiki Page: SYNCHRO 4D 2020.1 (v6.3) Release Notes
Introducing SYNCHRO 4D Pro as a new product In this 2020.1 (v6.3) release, we are introducing SYNCHRO 4D Pro as a new desktop product that includes all SYNCHRO Pro’s functionalities and brings more...
View ArticleWiki Page: SYNCHRO Pro - Upgrading to v6.2.2.0 may require uninstallation of...
Issue A few users reported that when upgrading to 6.2.2.0 from a previous version, the installation process will end without any notification and users can't finish installing v6.2.2.0. Solution...
View ArticleWiki Page: Known Issues - SYNCHRO 4D
Listed below are current known issues. Please try the suggested workaround. If that does not help, contact synchrosupport@bentley.com for technical support. SYNCHRO Pro - 4D Pro Trial message window...
View ArticleWiki Page: SYNCHRO 4D 2020.1 Release Announcement
Introducing Control 4D Project: 4D Model in the cloud can be accessed now through Desktop, Web and Mobile SYNCHRO 4D Pro Release Notes FAQ: From Pro to 4D Pro
View ArticleForum Post: Automatic Cutting plane while navigating
Hello, I am working on a huge model. And while navigating through the model an automatic (sectioned view) cutting plane appears in my view, it changes the direction with the rotation of the view and if...
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