Forum Post: Mobile Crane Duration
Hi I have a mobile crane associated to a task (install roof cladding). The crane is only required for the first half of the task (to load the panels). Is it possible to make the crane disappear before...
View ArticleForum Post: RE: Navisworks plugin for Navisworks 2020
SPX is a format that is exported using the plugins and is read by 4D Pro, whereas the 4D Pro project format is SP. Even though you can open an SPX by double-clicking, it will open as read-only and you...
View ArticleForum Post: RE: SYNCHRO Workgroup Project
Noumria from the support service helped me with this issue very quickly. It was necessary to disable the server mode for CONNECTION Client in Command Prompt
View ArticleForum Post: RE: Mobile Crane Duration
Hey Stephen, Currently, that's not possible. A 3D Path duration is completely dependent on the Task duration. I will encourage you to create a feature request here -...
View ArticleForum Post: EADOC Project Extracts
is there a way to extract EADOC project files by myself or do I need to submit a request for this? I'm looking to extract the files for our internal project records.
View ArticleForum Post: RE: EADOC Project Extracts
Hi Irasema, Thanks for reaching out. Unfortunately, EADOC does not have the ability to allow a User to extract ALL Project documents at once from his/her User Perspective. If you submit a Support...
View ArticleWiki Page: Releases and Updates
Update - 7 Mar 2022 New / Enhanced Features Improved the reliability and performance of large imports when the system is under heavy load. Update - 3 Mar 2022 New / Enhanced Features Added status...
View ArticleForum Post: RE: EADOC Project Extracts
How long does it take to receive the files once the request is made?
View ArticleForum Post: RE: EADOC Project Extracts
Hi Matthew, I just responded to your Support Request on the Project.
View ArticleForum Post: Total Float Difference
Hi, I have an updated schedule in Primavera P6 and I'm synchronizing it into Synchro to update the schedule in it. After synchronizing, when I compare the float values fron P6 and Synchro, the values...
View ArticleForum Post: Backup error message in Synchro Pro
What's wrong behind the error 'could not back the file...... into the directory.... ' trying to save an .sp file in Synchro Pro? Thanks
View ArticleForum Post: RE: Backup error message in Synchro Pro
Hi Annamaria, You may be getting this error upon opening the SP file directly from a server and lot a local drive, and SYNCHRO 4D Pro may not be able to automatically find the default backup location,...
View ArticleForum Post: Unable to access the Synchro control file
Dear Team, We are working in our Synchro 4D project ,where we need to submit 4d Synchro model for review to multiple stakeholder & need to work on file from remote location as well. We already...
View ArticleForum Post: RE: Unable to access the Synchro control file
Hi Vikas, A possible issue could be that your system's clock is not synchronized with the world clock. Even a few seconds difference can cause a problem. You can reference the time from here -...
View ArticleForum Post: RE: Total Float Difference
Hi Taha, It can be really tricky isolating a possible cause of differences in P6 and SYNCHRO floats without having access to your files. I will recommend reaching out to synchrosupport@bentley.com,...
View ArticleForum Post: RE: Backup error message in Synchro Pro
Hi Arpit, thanks for the response so it would be better to point to a local directory instead of a server directory. I'll try it
View ArticleForum Post: Iray rendering: flickering + black patches + random shadows
Hello All I need help with this situation please. When I render flat colours (Gourmand Shaded) my frames are all fine no problems However when I try to render in IRAY some of my frames are showing some...
View ArticleForum Post: RE: Backup error message in Synchro Pro
This was done. We customized this option but the error still occurs
View ArticleForum Post: RE: Backup error message in Synchro Pro
Sorry, that didn't work out! Please reach out to synchrosupport@bentley.com
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